Suunto HelO2 Online Class

payment for a class

payment for a class

Postby lieutenant303 » Sat Feb 16, 2013 2:16 pm

I was charged twice for a class on pay-pal. I put a complaint into them because I could not find a number or way to contact your customer service. how do I get this resolved.
lieutenant303
 
Posts: 2
Joined: Thu Jul 05, 2012 2:58 pm

Re: payment for a class

Postby eDiver » Sat Feb 16, 2013 3:14 pm

Hi,
according to our - and PayPal - records, you did not purchase anything from us using PayPal.

Please provide receipt.
The DiveNav Team
eDiver
 
Posts: 4888
Joined: Thu Aug 26, 2010 1:28 pm

Re: payment for a class

Postby lieutenant303 » Thu Mar 07, 2013 10:01 am

sorry your right I purchased a class for the Leonardo dive computer on an I-pad thru the I-tunes store which billed pay-pal I was billed $10.66 for one class - The receipt # for paypal is
4RB52976KA485333F
lieutenant303
 
Posts: 2
Joined: Thu Jul 05, 2012 2:58 pm

Re: payment for a class

Postby eDiver » Fri Mar 08, 2013 7:54 am

lieutenant303 wrote:.... The receipt # for paypal is 4RB52976KA485333F

Hi,
we do not have any visibility on that transaction as it was between i-Tune and PayPal.
I suggest you contact directly PayPal.
The DiveNav Team
eDiver
 
Posts: 4888
Joined: Thu Aug 26, 2010 1:28 pm

Re: payment for a class

Postby dkeiver » Tue May 24, 2016 12:59 pm

I recently paid for a class on paypal as well on the 21st of May. The oceanic proplus 3 and have not been able to access and I can't find anywhere that states I'm even registered . However my card was charged .
dkeiver
 
Posts: 5
Joined: Sat May 21, 2016 3:38 pm


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