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Why my cootwo does not turn on?

Frequently Asked Questions

Why my cootwo does not turn on?

Postby eDiver » Wed Feb 03, 2016 9:13 am

Q: I just got my cootwo and it does not turn on and when I try to charge it the LED does not turn on either. What should I do?

A: We had few situations were the battery moved a bit during shipping.
What you need to do is to open cootwo (remove the 3 screws on the back) and remove the battery.
Then, using your fingers, pinch a little bit the battery holder by pushing the 2 contacts toward each other.
Now re-insert the battery and cootwo should be up and running.

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Please note that you will have to wait several hours before using cootwo as the Carbon Monoxide sensor needs quite some time to recover from a power interruption and resume its normal operating mode.
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