DCbuddy - Suunto Zoop

Nitroxboddy iPhone app quits (crash)

Forum dedicated to DiveNav 's SMART gas Analyzers

Nitroxboddy iPhone app quits (crash)

Postby ihudiakov » Mon Nov 14, 2016 4:19 pm

1. Nitroxboddy iPhone app quits (crash) during the CooTwo calibration. Please see attached video at https://dl.dropboxusercontent.com/u/55004055/CooTwo.m4v
iPhone IOS 10.1.1
Nitroxboddy 1.2.4

2. CO always show 1.4-1.6 ppm, is this is normal?
ihudiakov
 
Posts: 5
Joined: Sun Nov 13, 2016 12:22 pm

Re: Nitroxboddy iPhone app quits (crash)

Postby eDiver » Thu Nov 17, 2016 9:19 am

ihudiakov wrote:1. Nitroxboddy iPhone app quits (crash) during the CooTwo calibration. Please see attached video at https://dl.dropboxusercontent.com/u/55004055/CooTwo.m4v
iPhone IOS 10.1.1
Nitroxboddy 1.2.4

We will look into that asap.

ihudiakov wrote:....2. CO always show 1.4-1.6 ppm, is this is normal?

It depends on your location. If you are next to a major highway or in a large urban center, that value could be normal.
What value do you get when analyzing a tank with known good gas?
The DiveNav Team
eDiver
 
Posts: 4887
Joined: Thu Aug 26, 2010 1:28 pm

Re: Nitroxboddy iPhone app quits (crash)

Postby mancesco » Thu Nov 17, 2016 12:07 pm

ihudiakov wrote:1. Nitroxboddy iPhone app quits (crash) during the CooTwo calibration. Please see attached video at https://dl.dropboxusercontent.com/u/55004055/CooTwo.m4v
iPhone IOS 10.1.1
Nitroxboddy 1.2.4

2. CO always show 1.4-1.6 ppm, is this is normal?


Hi, would you mind enabling crash reporting (if you haven't done so already) and making the app crash a few times, as that will increase the likelihood of a crash report being sent to us to help us debug. To enable crash reporting:

- open the iOS Settings App
- tap on 'Privacy'
- scroll to the bottom and tap on 'Diagnostics & Usage'
- enable 'Share with App Developers'

Thank you
mancesco
 
Posts: 149
Joined: Thu Aug 26, 2010 1:28 pm

Re: Nitroxboddy iPhone app quits (crash)

Postby ihudiakov » Thu Nov 17, 2016 11:41 pm

mancesco wrote:
Hi, would you mind enabling crash reporting (if you haven't done so already) and making the app crash a few times, as that will increase the likelihood of a crash report being sent to us to help us debug. To enable crash reporting:
- open the iOS Settings App
- tap on 'Privacy'
- scroll to the bottom and tap on 'Diagnostics & Usage'
- enable 'Share with App Developers'
Thank you


I did, you should receive multiple reports. CooTwo is become even more unstable, now I cant even connect or if connected then dropping connection after 3-5 sec. Please see attached videos.
https://dl.dropboxusercontent.com/u/550 ... wo%201.m4v
https://dl.dropboxusercontent.com/u/550 ... wo%202.m4v

mancesco wrote:
t depends on your location. If you are next to a major highway or in a large urban center, that value could be normal.
What value do you get when analyzing a tank with known good gas?


0.5-0.7
ihudiakov
 
Posts: 5
Joined: Sun Nov 13, 2016 12:22 pm

Re: Nitroxboddy iPhone app quits (crash)

Postby mancesco » Fri Nov 18, 2016 10:10 am

Thank you, we've received the crash reports and see where the problem is. We will be working on a fix for the next version of the app, but in the meantime the following steps should fix your crash:

- Within the Nitroxbuddy app, tap on the Settings Tab
- Tap on "Device Manager" and connect to your cootwo
- Go back to the main Settings screen, and tap on "cootwo Settings"
- Tap on "Device Info" and wait for the various info on that screen to be filled in.
- Tap on "Device Name" and enter a name (anything you want, just don't leave it blank).

After setting a device name, you should be able to perform a calibration/analysis without a crash. Let me know if that works for you, and sorry for the inconvenience.
mancesco
 
Posts: 149
Joined: Thu Aug 26, 2010 1:28 pm


Re: Nitroxboddy iPhone app quits (crash)

Postby eDiver » Sat Nov 19, 2016 8:52 pm

ihudiakov wrote:its keep disconnecting...

From the video it seems that cootwo thinks to be in private mode. Try resetting it
The DiveNav Team
eDiver
 
Posts: 4887
Joined: Thu Aug 26, 2010 1:28 pm

Re: Nitroxboddy iPhone app quits (crash)

Postby ihudiakov » Sun Nov 20, 2016 8:17 pm

How?
ihudiakov
 
Posts: 5
Joined: Sun Nov 13, 2016 12:22 pm

Re: Nitroxboddy iPhone app quits (crash)

Postby ihudiakov » Sun Nov 20, 2016 8:18 pm

When I trying to reset its dropping connection.
ihudiakov
 
Posts: 5
Joined: Sun Nov 13, 2016 12:22 pm

Re: Nitroxboddy iPhone app quits (crash)

Postby eDiver » Mon Nov 21, 2016 9:19 am

ihudiakov wrote:How?

Device Manager --> Device Reset --> Master Reset --> follow instructions on screen
The DiveNav Team
eDiver
 
Posts: 4887
Joined: Thu Aug 26, 2010 1:28 pm


Return to SMART Analyzers: cootwo, monOx and Nitroxbuddy2

Who is online

Users browsing this forum: Google [Bot] and 2 guests

cron