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New Cootwo display is blank after charging.

PostPosted: Sun Feb 28, 2016 2:46 pm
by divensurf
I charged my new device but the display screen is blank. How can I fix this. I was able to pair with my iPhone.

Re: New Cootwo display is blank after charging.

PostPosted: Mon Feb 29, 2016 9:17 am
by eDiver
divensurf wrote:I charged my new device but the display screen is blank. How can I fix this. I was able to pair with my iPhone.

The battery might have moved. Please see this post

Re: New Cootwo display is blank after charging.

PostPosted: Sun Mar 13, 2016 9:52 am
by divensurf
That is not my problem - the led charging light works and the backlight works I still get no digital display

Re: New Cootwo display is blank after charging.

PostPosted: Mon Mar 14, 2016 8:09 am
by eDiver
mmhhhh. We never saw this type of issue.
Something must have gone wrong with your unit.
Please send email to customer.service@divenav.com mentioning this thread and request an RMA.

Re: New Cootwo display is blank after charging.

PostPosted: Wed Nov 23, 2016 4:08 pm
by noladivegrip
I feel I might be having the same problem. My Cootwo sat for 3 months while I worked out of town. After placing on charge upon my return, the screen no longer displays anything, when I try to turn on, the green led pulses and thats it. Maybe a bad battery?

Re: New Cootwo display is blank after charging.

PostPosted: Mon Nov 28, 2016 8:33 am
by eDiver
noladivegrip wrote:I feel I might be having the same problem. My Cootwo sat for 3 months while I worked out of town. After placing on charge upon my return, the screen no longer displays anything, when I try to turn on, the green led pulses and thats it. Maybe a bad battery?


Please see this post