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How long does it take to recieve bubble credits after purchase?
Posted by termite1 on February 9, 2010 at 11:12 pm in Help - User's reported problems/bugs/issues
Just wondering how long it take for pay pal to send you the info so I can get started on a class.
Reply by dakota_windsor on May 30, 2010 at 9:30 pm
I purchased 3k bubbles and i dont have mine either.
Reply by barney on June 1, 2010 at 9:03 pm
This is crazy I paid for the bubble credits and waited for a while and still no credits. What is going on?
Reply by amarshall on June 1, 2010 at 9:07 pm
barney said "This is crazy I paid for the bubble credits and waited for a while and still no credits. What is going on? "

Hi,

Make sure that your cookies are enabled and that you let your browser take you back to the eDiving screen

Thanks
Reply by eDiver on June 1, 2010 at 9:13 pm
barney said "This is crazy I paid for the bubble credits and waited for a while and still no credits. What is going on? "

Hi,
sometime we the current payment system the transaction doesn't get completed automatically, so we need to credit the BC manually.
Just did yours.

sorry for the inconvenience.

Alberto (aka eDiver)
Reply by barney on June 1, 2010 at 9:38 pm
thank you.

Reply by willlewis on June 16, 2010 at 5:26 pm
Hi. I'm in the same boat as well. I purchased 300 today and they are not on my account. I know cookies are enabled but I might not have waited for it to re-direct. I just don't remember one way or the other. Could you please put them in? Thanks!
Reply by eDiver on June 17, 2010 at 12:17 am
willlewis said "Hi. I'm in the same boat as well. I purchased 300 today and they are not on my account. I know cookies are enabled but I might not have waited for it to re-direct. I just don't remember one way or the other. Could you please put them in? Thanks!"

done
Reply by barney on June 17, 2010 at 3:55 pm
You have to call them and they will credit you on the spot. Its a pain in the butt. But they will help you.

Barney
Reply by amarshall on June 17, 2010 at 4:20 pm
barney said "You have to call them and they will credit you on the spot. Its a pain in the butt. But they will help you.

Barney"



They are really trying to improve the system. Please be patient and don't let this keep you from buying bubble credits
Reply by eDiver on June 17, 2010 at 5:28 pm
we are working on an improved way to communicate with PayPal that should solve the problems we have identified.
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